Privacy Policy

Privacy Policy

Introduction

Welcome to Brownsville Truck Diagnosis Tools! We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy outlines how we handle your personal information, ensuring compliance with international data protection regulations. By using our website (https://brownsville-truck-diagnosis-tools.rgv4x4shop.com) or engaging with our services, you consent to the practices described herein.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

1. Our primary website and any associated subdomains.
2. Mobile applications and software developed by us.
3. Online services and tools offered through our platform.
4. Interactive features on our social media channels linked to this Privacy Policy.

Please note that this policy does not cover third-party websites, apps, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

Your interactions with us may trigger several data processing activities, including:

1. Account Management: When you create an account, we collect your name, email address, and other profile details.
2. Transactions: We process payment information, financial data, and purchase history when you make a transaction on our platform.
3. Communication: This includes your contact preferences, such as email subscriptions, SMS alerts, or phone calls.
4. Location Data: If you choose to share it, we may collect your location for personalized services.
5. Feedback and Reviews: Your feedback, product reviews, and ratings help us improve our services.
6. Social Media Integration: We may access your social media profile information when you connect our services with your social media accounts.
7. Product Interaction: Data about the products you view, search for, or purchase is collected to enhance your shopping experience.

Personal Data Collection

We gather various types of personal data to provide and improve our services:

1. Account Information: This includes your username, email address, password (hashed), and profile settings.
2. Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are processed securely for transactions.
3. Financial Records: We maintain records of purchases, refunds, and financial transactions for accounting and fraud prevention purposes.
4. Purchase History: A log of your orders, order quantities, and product details is kept to fulfill customer support requests.
5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data may be used for analytics and personalization.
6. Location Data: With your consent, we access location information to offer location-based services.
7. Feedback and Reviews: We encourage user contributions and collect the content and metadata associated with them.
8. Social Media Information: When you connect social media accounts, we may receive basic profile information, post interactions, and friend/follower lists (with your consent).
9. Product Data: Details about products viewed, added to cart, or purchased are collected for personalization and inventory management.

Cookies and Similar Technologies

We employ cookies and similar technologies for:

1. Strictly Necessary Functions: Ensuring the secure login and functionality of our services.
2. Preference Saving: Customizing your user experience based on settings and preferences.
3. Analytics: Tracking website usage to improve content and performance.

Our Cookie Manager allows users to manage their cookie preferences, including blocking non-essential cookies.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

1. Legal Obligations: We may need to keep records for tax, accounting, or legal compliance.
2. Service Delivery: Your account information is retained during your active use of our services.
3. Analytics and Improvement: Some data may be stored indefinitely to enhance future user experiences.

Upon request or when no longer needed, we promptly delete or anonymize personal data unless required otherwise by law.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

1. Access: You can request access to the personal information we hold about you.
2. Rectification: Correct any inaccurate or incomplete personal data.
3. Erasure (Right to be Forgotten): Request the deletion of your personal data in certain circumstances.
4. Restriction: Limit the use of your personal data under specific conditions.
5. Data Portability: Receive your personal data in a structured, commonly used format.
6. Objection: Object to the processing of your data for specific purposes.
7. Non-Discrimination: Be free from unfair treatment due to exercising your data rights.
8. Appeals and Complaints: File formal complaints with our privacy team or relevant authorities.

To exercise these rights, please contact us using the details provided in the ‘Contact Information’ section below.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in practices or legal requirements. Any significant changes will be notified via our website or through direct communication with users.

Contact Us

For any inquiries, data-related requests, or to exercise your rights:

Email: [email protected]

Postal Address: [Provide Privacy Team’s Physical Address]

We are committed to addressing your concerns and ensuring a secure online experience.